Supplement Terms

Additional Return Policy Clauses

1. Damaged Items: If your item has been damaged during the shipping process, please report the damaged product to our customer service within 7 business days of receipt, and do not discard the damaged item or its packaging. For additional details, please refer to our guide on "Receiving Damaged Items."

2. Undeliverable and Refused Packages: If a package fails to be delivered due to reasons such as refusal, invalid address, or lack of signature, leading to reshipment or cancellation, you will be responsible for any additional handling fees and transportation costs incurred.

Compliance with these supplementary terms is essential to ensure we can assist you effectively in case of returns or delivery issues. For further guidance or questions regarding our return policy, please reach out to our customer service team.